The pharmaceutical industry is under increasing pressure to minimize costs, while constantly improving service delivery and patient satisfaction.
In such a competitive sector, quality and efficiency are key to the success of the organization, and in both aspects, the digital transformation of the business thanks to technology is decisive.
In order to be able to serve their customers (hospitals, health centres or pharmacies, among others) properly, pharmaceutical companies require flexible, efficient and above all, quick solutions that adapt to their particular needs.
In this context, the challenge is how to implement digital transformation solutions to achieve total control and traceability over the critical documentation that enters and leaves the organization, while implementing management systems that allow measuring and offering relevant information to promote projects of efficiency and optimization.
Agility and Flexibility
Hot Desking and teleworking
Hospital and Special Logistics
For the last 20 years, The Mail Company has been providing an efficient service to leading pharmaceutical and healthcare companies, in which we have excellent references.
The knowledge acquired during this time has allowed us to develop a technology-based solution. The GIO Platform is a modular software in the cloud that is provided in SaaS (software as a service) format; and that allows companies to manage the entire document and parcel flow, of any type of document, external and internal, also integrating mandatory electronic notifications with Public Administrations.
GIO Smart Mailroom
- Manage and optimize all the processes that take place in a physical mailroom or post office.
- Implement a Digital Mailroom to gradually digitize all processes and documentation.
- Implement a smart locker system (eBox) as an alternative distribution system.
GIO Smart Courier Service
- Access a wide range of partners and services in real time for any standard or special needs of the organization.
- Have a centralized traceability and monitoring system in real time, regardless of the partner that performs the service.
- Have an advanced cost control and budget management system in real time that allows the organization to establish savings mechanisms.
- Digitize part of physical documentation shipments through certified delivery or electronic signature solutions, guaranteed by a qualified provider of trusted services.
- Implement all the processes necessary for the comprehensive management of the mandatory electronic notifications issued by Public Administrations.
- Define the electronic offices to be tracked.
- Distribute the downloaded notifications electronically and securely.
- Monitor the tracking, download and distribution of the downloaded notifications.
- Have relevant information for the control of the service’s productivity.
Implementing the GIO Platform’s solutions enables pharmaceutical companies to:
- Have an IT solution that has embedded business processes and best practices for managing services.
- Automate tasks and processes that are traditionally performed manually and inefficiently.
- Have relevant information recorded by the solution that allows you to measure productivity, efficiently and keep track of effective spending at any time.
- Provide the organization with a solution that enables a project of digital transformation of the organization’s document logistics to be gradually implemented.
“A global solution that integrates all SAP needs in Spain, such as receptions on various sites, messaging, and internal distribution in format. And the GIO Platform enables, through a single portal, critical and useful information on operations that contributes added value to the work and involvement of staff members”
“Through the GIO platform, from our branch and at a single click, we can ship everything faster and cheaper, with the same legal effect. Being able to manage all the services on the same platform is an efficient workflow support, and it enables data integration”
“Since the implementation of the preferred supplier programme at ISS Iberia, The Mail Company has been one of the pillars of our business success.”
“The GIO Platform allows real time tracking of shipments and arrivals and the collection of useful data that ensures excellent service management. It provides added value with the tracking of all incoming and outgoing mail / messaging thanks to its smooth organisation, coordinating different services and suppliers“