Courier Service

Companies increasingly need flexible solutions adapted to their needs.

The courier service is a key service for the organization’s business areas to send critical documentation and small parcels to their customers, suppliers or to their own staff in other locations.

The Optimization of Courier Services

Companies, in addition to modular solutions, need to have visibility and control over the use of services, the budget, and of course, end-to-end traceability. 

Those responsible for Facilities Services and General Services face the challenge of improving the efficiency and quality of courier services

Lack of visibility

and control tools to know how much and on what the organization is spending.

Management complexity

when having to deal with multiple logistics partners for different needs (local, national, international courier, etc.).

Teleworking and Hot Desking

Geographical dispersion and mobility of employees who need an easy solution to manage their shipments.

Lack of control

Lack of tools and great complexity in terms of financial analysis and billing of the different providers.

GIO: a comprehensive, modular and scalable solution

At The Mail Company we have over 20 years of experience in managing courier services in many large companies.

This know-how has allowed us to build a solution based on technology, the GIO Platform, which consists of modular software in the Cloud, which is provided in SaaS format and which allows organizations to manage all the processes of incoming and outgoing documentation and parcels, whether in physical or digital format, and omnichannel in nature, including the comprehensive management of mandatory electronic notifications with Public Administrations.

And in particular, GIO Smart Courier is the GIO module that covers all the operational and management needs of organizations' physical and digital courier services:

GIO Physical Courier Service

It makes it possible to simplify complexity by being able to manage a wide pool of courier partners in an automated and standardized way, and have control and traceability of services and costs in real time.

GIO Digital Courier

It provides a solution that complies with the eIDAS regulations (European legislation for electronic signatures), both for the certified delivery of communications and documentation in digital format, and for the electronic signature of said documentation.

With The Mail Company’s comprehensive Courier Management solution, the organization’s end users are in control of the process at all times, being able to request services with a multitude of options, ease of use, traceability and visibility from anywhere. They will also have financial control, knowing at all times what they are going to spend, what budget they have spent, analysing the information to find points for improvement and establishing mechanisms for approval and proactive control of spending.

With regard to service operations, organizations may choose the service provision model they wish: 

  • Using the partners with whom the organization already has commercial agreements, by being able to integrate them into the GIO platform, and thus be able to use all its management and automation power.
  • Accessing the partners with whom The Mail Company has agreements and that it already incorporates natively into the GIO platform, and that cover all geographic needs.
  • Or a mix of the two previous models, being able to manage in GIO the partner services that the organization may already have, together with those of partners that The Mail Company provides natively.

Contact our service consultants

+ 34 902 090 091

Benefits

Implementing the Smart Courier module of our GIO Platform produces synergies in organizations and benefits such as:

  • The registration by the users of the services means that they are more careful when requesting shipments, in addition to downloading costs associated with the processing of shipments by third parties (post office, etc.).
  • Having the predictive price available, which indicates to the user the costs of the existing options, which enables them to be more responsible.
  • The possibility of limiting access to certain higher-cost services, by configuring and managing permissions according to the user profile.
  • The budget allocation by business units or cost centres, which allows for the setting of monthly spending limits in line with the company’s budget and savings targets.
  • Configuring approval workflows to control and limit service expenditure.
  • The analysis of service data and CUSTOMER benchmark, which allows us to quantify potential savings through more efficient use.

Success Story:

Optimization of service costs at L’Oreal Portugal

Implementation of approval workflows in courier services

Cost savings through the implementation of approval workflows
  • The budget allocation by business units or cost centres, which allows for the setting of monthly spending limits in line with the company’s budget and savings targets.
  • Configuring approval workflows to control and limit service expenditure.
  • Analysis of service data and benchmarking, which allows us to quantify potential savings through more efficient use (i.e. mix of optimized service modes).
  • The registration by the users of the services means that they are more careful when requesting shipments, in addition to downloading costs associated with the processing of shipments by third parties (post office, etc.).
  • Having the predictive price available, which indicates to the user the costs of the existing options, which enables them to be more responsible.
  • The possibility of limiting access to certain higher-cost services, by configuring and managing permissions according to the user profile.

Tell us your needs, we can help you!

The time has come to improve the efficiency of your mailroom and courier service needs. Contact us and a specialist consultant will get in touch with you to find out your needs in detail and see how The Mail Company can help you.
The Mail Company

Mailroom, Courier Service and Smart Communications

Contact one of our consultants and request your demo

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