GIO NEOS

The GIO NEOS solution arises in response to Law 39/2015 art.14 by which “Companies are obliged to interact exclusively by electronic means with the Administration to carry out any procedure.”

It allows the client to continuously monitor electronic offices that can notify the organization; the downloading of electronic notifications when they exist; the classification and indexing of notifications based on their content and the business rules that have been jointly defined; and finally, internal and secure (encrypted) digital distribution.

The GIO NEOS solution covers all operational needs and the comprehensive management of mandatory electronic notifications:

UPDATED DATABASE OF SITES TO TRACK

Beyond the hubs, GIO has identified more than 9,000 electronic offices capable of issuing notifications.

SOFTWARE ASSISTED TRACKING

For the large number of organizations that do not broadcast in hubs, NEOS monitors and assists a team of specialists to track all sites with the agreed frequency.

DOWNLOAD, CLASSIFICATION AND DISTRIBUTION

Thanks to the GIO Platform, the knowledge that manages, assists and audits each of the key actions carried out with electronic notifications is retained, achieving essential traceability in the event of incidents.

GIO NEOS, integrated into the GIO Platform

One of the advantages of the GIO platform as a global management solution is the possibility of adding natively integrated modules that solve the needs of organizations, as they require it.

And one of those needs is the management of Mandatory Electronic Notifications, known as NEOS. To achieve this, The Mail Company has developed a comprehensive and centralized solution through a secure digital certificate concentrator with restrictions and an Audit Log.

Thanks to the capabilities of the Physical Mailroom and Digital Mailroom modules, GIO allows all AAPP notifications to be managed in a unified and transparent way for end users, whether they are received electronically or physically in the mailrooms (on paper).

Advantages to have GIO NEOS in your organization:

The NEOS solution provides the client with continuous monitoring of electronic offices that can notify the organization; the downloading of electronic notifications when they exist; the classification and indexing of notifications based on their content and the business rules that have been jointly defined; and finally, internal and secure (encrypted) digital distribution. With the implementation of this solution, the client organization achieves:

Full monitoring: Be certain that all public administration headquarters that may be notified are being monitored, reducing economic risks and sanctions.
Tracking: Have full tracking of what happened with each notification, to debug problems when they happen.
Accessibility: Have secure, agile access (24/7/365) and with total traceability of the documentation that must be notified, wherever the person is.
Single portal: Submit writings through the same The Mail Company solution, without having to access the specific Administration portals.
Centralization: Centralize all management of access to headquarters, notifications, monitoring, certificates, etc. in a specialized company with well-established, efficient and safe processes (accredited with ISO 27001).

Benefits of using GIO NEOS

GIO NEOS covers all the operational needs and the comprehensive management of mandatory electronic notifications:

A comprehensive turnkey solution in which the client does not have to worry about getting notifications in a timely manner. Just processing them..
A proven methodology for fast implementation, with guarantees of success.
Semi-automated tracking of all target sites regardless of whether they can use offloading robots.
A team of specialists that classifies electronic notifications according to business rules established at the beginning of the project and reviewed regularly.
A secure (encrypted) electronic distribution system that verifies that the recipient has opened and processed the notification and notifies if not.
A process based on continuous improvement methodologies to minimize returns, incorporating know-how into the classification system.
A business reporting system to analyze the productivity, workload and efficiency of the different areas of the organization in the processing of mandatory electronic notifications.
Personalized management and project monitoring.

Success Story:

Leading company in the telecommunications sector:

Processing of over 3,000 Mandatory Electronic Notifications each month

Implementation of Operational Management software, Distribution software Notifications for more than 100 users and more than 100 functional trays.
Assignment of a Service Manager, and tracking of Public Administration headquarters based on the needs detected.

Indexing and enriching all notifications with key metadata.
Embedded business processes and business rules, with secure electronic distribution in an online document repository.