Jan 27, 2019 Media

Towards a digital workplace

Cinco Días


By Luis del Barrio, Director of Marketing and External Relations of The Mail Company

In the short and medium term, the most relevant ICT advances would already be incorporated into our desktop.

The ICT consultancy dimensiondata.com presented at the end of 2018 the results of a survey on how organizations were evolving into a digital work environment. The consultancy interviewed 850 senior executives from 15 countries, specifically CEOs, CIOs and IT Managers, responsible for making changes in their organizations based on technology. The main conclusions of the survey are the following.

In the first place, companies consider that the adoption of new trends in the work spaces will benefit them. The big corporations consider that they must be aligned with the demands of the different generations that occupy these spaces every day. This goes from the “non-native digital” to the 3.0 employees and of course to the new ways of working: face-to-face, blended, teleworking, by projects, etc.

A second conclusion was that 40% of the companies recognized a defined strategy of their interrelation with the new technologies. Although in  70% of the companies surveyed is the responsible for IT who leads this change, the rest of the directors, especially CEOs, CIOs said they were involved. By region, 95% of European companies said that by 2020 they would have a defined strategy towards a Digital Workplace.

A third conclusion of the study of dimensiondata.com indicated that in the short and medium term the most relevant ICT advances would already be incorporated in our desktop. If the Cloud is already a reality, soon there will be: Data Mining, Augmented Reality, Blockchain, Artificial Intelligence, IoT, BOTs, Micro-learning. The Workplace Analytics concept emerges as an indicator to see if the change processes carried out in the companies are efficient or not.

The fourth remarkable aspect had to do with mobility. 50% of companies say that the proliferation of mobile devices and their usability in labor issues has accelerated the digital transformation of work spaces. 42% of the respondents questioned indicated that mobile devices are going to suppose a significant increase in business processes. Of course, executives pointed out that the challenge of security and updates of these devices was one of their main concerns.

The fifth is integration. 78% of European companies pointed out that they needed external support in the design and execution of their digital workplaces projects. Among the most demanded will be the management of information and documentation; internal and external logistics; implementation of solutions; planning and strategy; engineering and management; and, finally, architecture.