The journey of courier and mailroom to the digital world
By Luis del Barrio, Director of Marketing and External Relations of The Mail Company
Forecasts confirm that, after the crisis, the mail and courier sector has recovered. The business model in this sector is increasingly related to digital transformation, either with processes, such as the substitution of official communications or physical certificates for digital ones, or related to consumer habits: ecommerce.
On the one hand, the traditional offline model, attended by postal operators, courier companies and transport companies and, on the other hand, an online model where the technology …